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Assessment of Professional Behaviors


APB Development     

Development of the APB Program began in 2001, when the NBME Board identified the assessment of professional behaviors as a priority.  Advances in the science of assessment made such a development possible, while heightened attention to professionalism created a receptive environment within the medical profession.  Since then, NBME has conducted multiple field trials and continues to do research to ensure a program that encourages thoughtful reflection and dialogue about professional behaviors at individual, departmental, and institutional levels.

 

  "If the NBME is going to put something together I felt that it had value at that point in time because they don't do anything halfway"

Invitational Conference

 

In 2002, a conference on the assessment of medical student professionalism, co-sponsored by NBME and the Association of American Medical Colleges (AAMC), brought together 25 experts in broad areas of measurement and professionalism from North America and Europe.  This community of experts identified multisource feedback as the best method to assess professional behaviors in real-world environments.  They generated an initial list of behaviors that were then expanded substantively by NBME staff.

 

Item and Instrument Development

 

In September 2003 and January 2004, NBME convened a task force to design the survey.  Beginning with a list of approximately 150 behaviors, the task force pruned the list to approximately 60 behaviors, which were then further refined.  The resulting list appeared relevant to “professionalism” and was amenable to sampling by a survey instrument.  The task force embraced a conceptual design that mapped behaviors into specific survey forms that, in turn, defined expected behaviors across the education and practice continuum.  Field trial experiences have led to further refinements of the APB instrument.

 

2004-2005

 

During the 2004-05 academic year, NBME conducted a pilot study with two residency programs and two medical schools.  The purpose of this pilot was to gather data on the relevance, usefulness, and measurement of the identified behaviors.  The observees included medical students, residents, and faculty.  Observers included people from these groups as well as nurses, administrative staff, and other health care professionals.

 

2006-2009

 

In 2006-8, NBME worked with three residency programs and a medical school, while continuing to refine the instrument as well as implementation and feedback processes.  Qualitative research conducted during this pilot indicated the need for standardizing and simplifying the orientation and training across participating programs. 

 

During 2007-9, NBME conducted a pilot study with seven residency programs.  The physicians observed included residents and faculty.  Observers included residents, nurses, faculty members, and staff.  A particular focus was the feasibility of training for observers to improve the distribution of ratings.  Findings from this field trial led to significant streamlining of the APB implementation process.

 

2009-2011

 

Conducted in collaboration with five medical schools and twenty-one residency training programs in multiple specialties, ongoing field trials help NBME continue to fine-tune the instrument’s value as a formative and supportive system for multisource feedback, develop versions of the instrument that are applicable to the medical school environment, and further refine the implementation process.

 

Market Research Study
US Residency & Fellowship Programs

 

In October 2009, the NBME sponsored a quantitative web survey of residency and fellowship program directors to identify current practices for assessing Professionalism and Interpersonal & Communication Skills, and to obtain perceptions of the APB program.  The report below summarizes the findings of this market research study, reflecting results of survey forms completed by 2,028 respondents.

 

Click here to read the report

 

Ongoing Research

 

NBME continues to conduct research to improve the APB Program.  Current research projects include:

 

Generalizability analysis

Developing a rigorous approach to generalizability analysis for multisource feedback that addresses known data problems associated with MSF, including response bias and estimation problems due to non-crossed design.

 

Implementation process evaluation

Analyzing results of our two most recent field trials to understand barriers to implementation, resource requirements, and feasibility of MSF.

 

Observability study

Analyzing data from a large national survey of residents to find out what activities they perform and who observes those activities, as a basis for fine-tuning observation-based assessment strategies.

 

Characteristics of written feedback

Using qualitative methods, we look at how written feedback to trainees is structured and whether it is specific, actionable, and behavior-focused.

 

Feedback experience

Qualitative research to understand the feedback process within our current residency field trial.  Who gives and receives feedback, what information is used, and how does the information impact residents’ ability and willingness to improve their behaviors?

 

Recent research

 

Clauser, B. E., M. J. Margolis, et al. (2009). "Validity considerations in the assessment of professionalism." Advances in Health Sciences Education In press.

 

Holtman, M. C. (2009). "Paradoxes of professionalism and error in complex systems." Journal of Biomedical Informatics August 9, 2009.

 

Hawkins, R. E., P. J. Katsufrakis, et al. (2009). "Assessment of medical professionalism: Who, what, when, where, how, and . . . why?" Medical Teacher 31: 385–398.

 

Holtman, M. C. (2008). "A theoretical sketch of medical professionalism as a normative complex." Advances in Health Sciences Education 13(2): 233-245.

 

Mazor, K. M., C. Canavan, et al. (2008). "Collecting Validity Evidence for an Assessment of Professionalism: Findings from Think-Aloud Interviews." Academic Medicine 83(10 (October 2008 Supplement)): S9-S12.

 

Mazor, K., B. E. Clauser, et al. (2007). "Evaluation of Missing Data in an Assessment of Professional Behaviors." Academic Medicine 82(10 (October Supplement)): S44-S47.

 

Stark, R., D. Korenstein, et al. (2008). "Impact of a 360-degree Professionalism Assessment on Faculty Comfort and Skills in Feedback Delivery." Journal of General Internal Medicine 23(7): 969–972.

 

 

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