Assessment of Professional Behaviors Program
The APB Program supports continuous learning among residents, fellows, and faculty around communication and interpersonal skills, professionalism, and practice-based learning and improvement.
Through multisource feedback, physicians at all levels of training and practice can gain broad perspective on behaviors observed by their colleagues. By bringing a standardized approach to assessment of professional behaviors, the program also helps departments and institutions strengthen training and mentoring.
The APB Program:
- Addresses ACGME core competencies and LCME and Joint Commission requirements.
- Is designed to be formative, leading to individual insight and improvement.
- Provides multisource feedback on 23 observed behaviors. Observers may include peers, administrators, nurses, and others.
- Focuses on observable behaviors rather than attitudes or motivations.
The APB Program also strengthens attention to professional behaviors at the department and institutional levels. The APB Program:
- Can supplement or replace assessments already in use.
- Creates a common understanding of professional behaviors, language for discussing them, and comparison data within a program.
- Displays aggregated feedback in easy-to-read graphical reports that identify areas for improvement.
Testimonial
“It helped a couple of our residents who were having some issues to see that a number of people had similar comments, the fact that this isn’t just one person’s opinion. We could look at that and say, maybe we need to pay attention to it and come up with a plan.”
–An Associate Program Director, Neurosurgery
