Contact NBME

National Board of Medical Examiners

3750 Market Street
Philadelphia, PA 19104-3102
General telephone number: (215) 590-9500
Examinee support services: (215) 590-9700; fax (215) 590-9457

Examinee Support Services for Students/Graduates
of US/Canadian Medical Schools

Telephone assistance

Please call (215) 590-9700, Monday through Friday during the following hours (Eastern Time):

USMLE Registration, Examinee Records and Self-Assessment Services: 8:00 AM to 4:30 PM
Disability Services, Test Administration Services, and Personal Item Exceptions: 8:00 AM to 5:00 PM
Technical Support: 8:30 AM to 4:00 PM

Email assistance

Include your full name, USMLE ID# (if known) and your medical school with your correspondence.

NBME Part Exam History: scores@nbme.org

USMLE Steps 1, 2 CK, and 2 CS:

Registration & scheduling: usmlereg@nbme.org
Score reporting & transcripts: scores@nbme.org
Test accommodations for a disability: disabilityservices@nbme.org
Technical assistance with orientation materials: usmletech@nbme.org
Problems with the administration of an examination: testadmin@nbme.org
General questions or questions for the USMLE Secretariat: webmail@nbme.org

USMLE Step 3: Visit the FSMB website.

Examinee Support Services for Students/Graduates
of Medical Schools Outside of the US or Canada

USMLE Steps 1, 2 CK, and 2 CS: Visit the ECFMG website.
USMLE Step 3: Visit the FSMB website.

Other E-mail Inquiries for the NBME

General inquiries: webmail@nbme.org
Client services for health professional organizations: healthprofessions@nbme.org
Post-licensure assessment system for practicing physicians: plas@fsmb.org
Self-assessment services: assessmentservices@nbme.org
Subject exam program for medical schools and NBME medical school portal: medicalschoolservices@nbme.org
Test administration inquiries for subject exams: subjectexams@nbme.org
Center for Innovation: ci@nbme.org
Stemmler fund: stemmlerfund@nbme.org
NBME Examiner (newsletter): examiner@nbme.org
2008 Hubbard Award: Hubbard2008@nbme.org
International Programs: internationalprograms@nbme.org

Technical Contact

If you are having trouble with Licensing Examination Services (registering, obtaining a scheduling permit, etc.), please contact usmlereg@nbme.org

If you are having trouble with Self-Assessment Services, please contact assessmentservices@nbme.org

Please contact the NBME Webmaster with any other questions or concerns you have with the NBME website: webmasterNBME@nbme.org.