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Contact NBME

National Board of Medical Examiners

3750 Market Street
Philadelphia, PA 19104-3102
General telephone number: (215) 590-9500
Examinee support services: (215) 590-9700; fax (215) 590-9457

Examinee Support Services for Students/Graduates
of US/Canadian Medical Schools

Telephone assistance

Please call (215) 590-9700, Monday through Friday during the following hours (Eastern Time):

  • USMLE Registration, Examinee Records and Self-Assessment Services: 8:00 AM to 4:30 PM
  • Disability Services, Test Administration Services, and Personal Item Exceptions: 8:00 AM to 5:00 PM
  • Technical Support: 8:30 AM to 4:00 PM
Email assistance

Include your full name, USMLE ID# (if known) and your medical school with your correspondence.

NBME Part Exam History: scores@nbme.org

USMLE Steps 1, 2 CK, and 2 CS:

  • Registration & scheduling: usmlereg@nbme.org
  • Score reporting & transcripts: scores@nbme.org
  • Test accommodations for a disability: disabilityservices@nbme.org
  • Technical assistance with orientation materials: usmletech@nbme.org
  • Problems with the administration of an examination: testadmin@nbme.org
  • General questions or questions for the USMLE Secretariat: webmail@nbme.org

USMLE Step 3: Visit the FSMB website.

Examinee Support Services for Students/Graduates
of Medical Schools Outside of the US or Canada

  • USMLE Steps 1, 2 CK, and 2 CS: Visit the ECFMG website.
  • USMLE Step 3: Visit the FSMB website.

Other E-mail Inquiries for the NBME

  • General inquiries: webmail@nbme.org
  • Client services for health professional organizations: healthprofessions@nbme.org
  • Post-licensure assessment system for practicing physicians: plas@fsmb.org
  • Self-assessment services: assessmentservices@nbme.org
  • Subject exam program for medical schools and NBME medical school portal: medicalschoolservices@nbme.org
  • Test administration inquiries for subject exams: subjectexams@nbme.org
  • Center for Innovation: ci@nbme.org
  • Stemmler fund: stemmlerfund@nbme.org
  • NBME Examiner (newsletter): examiner@nbme.org
  • 2010 Hubbard Award: Hubbard2010@nbme.org
  • International Programs: internationalprograms@nbme.org

Technical Contact

Please read the listings above for direct contact information. Sending a message to the wrong address will delay any response.

  • If you are having trouble with Licensing Examination Services (registering, obtaining a scheduling permit, etc.), please contact usmlereg@nbme.org

  • If you are having trouble with Self-Assessment Services, please contact assessmentservices@nbme.org

  • If you are having trouble with the Medical School Portal or Subject Exams, please contact medicalschoolservices@nbme.org

  • Please contact the NBME webmaster for questions or concerns regarding this NBME website: webmasterNBME@nbme.org.