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Similarities Between Clinically Matched and Unmatched Analogue Patient Raters: A Mixed Methods Study
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| Ann King, Kathleen Mazor, Andrew Houriet, Thea Musselman, Ruth Hoppe, Angelo D’Addario
Patient Education and Counseling: Volume 109, Supplement, April 2023, Page 2
Physicians' responses to patient communication were assessed by both clinically matched and unmatched analogue patients (APs). Significant correlations between their ratings indicated consistency in evaluating physician communication skills. Thematic analysis identified twenty-one common themes in both clinically matched and unmatched AP responses, suggesting similar assessments of important behaviors. These findings imply that clinically unmatched APs can effectively substitute for clinically matched ones in evaluating physician communication and offering feedback when the latter are unavailable.