Effects of practicing with and obtaining crowdsourced feedback from the Video-Based Communication Assessment app on resident physicians’ adverse event communication skills: pre-post trial

In this study, Manager of Research Analysis Angelo D’Addario, Ann King, PhD, and coauthors evaluate the efficacy of using Video-Based Communication Assessment (VCA) practice and feedback as a stand-alone intervention for the development of residents’ error disclosure skills.

The results show that residents at all training levels can potentially improve error disclosure skills with VCA. Error disclosure curricula should prepare residents for responding to various patient affects, and simulated error disclosure may particularly benefit trainees in diagnostic specialties, such as pathology, with infrequent real-life error disclosure practice opportunities