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Communication Skills

Explore NBME research into communication skills assessment and creating controlled, supportive environments for learners to practice giving and receiving information, so they're better prepared for real-world clinical scenarios.

Communication Skills in the Age of AI

Communication Skills in the Age of AI

Learn why strong, patient-centered communication remains vital as AI becomes more embedded in medical education and health care. This webinar explores why communication skills are more critical than ever, how they must evolve in AI-enabled environments, and the role of formative assessment, feedback, and reflection in developing empathetic, responsive clinicians.

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Communication Learning Assessment: Improving Patient-Centered Communication Skills

Communication Learning Assessment: Improving Patient-Centered Communication Skills

In this video, Director of Curriculum Affairs Stephanie Mann, MD, MS, HPED discusses how faculty can use the Communication Learning Assessment (CLA) to track student progress and view class-level performance data on key communication behaviors.

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Communication Learning Assessment: The Importance of Formative Assessment and Feedback

Communication Learning Assessment: The Importance of Formative Assessment and Feedback

In this video, Vice President of the Office of Research Strategy Krista Mattern, PhD explains how the Communication Learning Assessment (CLA) was designed and discusses the results of an efficacy study used to evaluate the effectiveness of the tool.

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