The Video-Based Communication Assessment (VCA) from NBME is a unique formative assessment tool designed to improve physicians’ patient-centered communication skills. Using an app that’s accessible on both desktop and mobile devices, physicians record their spoken responses to a series of vignettes that simulate real-life telemedicine appointments.

A pool of online raters then listens to the recorded responses and evaluates their effectiveness. Physicians receive feedback, including ratings and examples of highly-rated responses, helping them to further develop their communication skills.